Complaint Handling Procedure
We are wholly committed to providing our clients with the very highest levels of service. We are always seeking to improve that service and should anything go wrong we need you to inform us of the problem. Where you do feel you have a complaint we want you to highlight this to us at the very earliest opportunity to allow us to assist you.
Should you have a complaint please contact us with the details in writing. We have eight weeks in which to consider your complaint. If we have not resolved it within this time you may complain to the Legal Services Ombudsman.
In addition an alternative body we agree to use is ProMediate who are competent to deal with complaints about legal services. Their website is www.promediate.co.uk , their address is Brow Farm, Top Road, Frodsham, WA6 6SP.
Why Choose Aly & Hulme Associates?
Modern life is hectic. We know you’re busy. we know your hours are often awkward and we know you have enough on your plate. That’s why our founding principle is to help you deal with your legal needs quickly, efficiently and effectively.
We specialise in dispute resolution and whilst both partners have appeared in Court on thousands of occasions we will strive hard to avoid litigation wherever possible to provide you with a robust and cost-effective service.
Contact our Corporate & Commercial Solicitors in Manchester Today
To set an appointment with one of our solicitors, you can call us on 0330 133 0684 or email us at email@example.com or click the contact button below.