Privacy Policy

Introduction

Aly and Hulme Associates is a partnership set up by Sheila Aly and Thomas Hulme offering a broad range of legal services to small and medium-sized businesses and private individuals. We pride ourselves on providing a professional bespoke service tailored to your requests for assistance and sensitive to your needs.

As an essential part of our business, we collect and manage data from clients and non-clients. We take privacy and confidentiality very seriously and are therefore committed to respecting and protecting the privacy and rights of all those who’s data is held by us. We comply with the Data Protection Act 1998 and related data protection legislation, including the EU General Data Protection Regulation.

We have developed this privacy notice in order to help you to better understand the ways in which we collect, manage, process, store and share information about you as a result of you visiting this site, as well as details on how you can have control over the use of your data.

By visiting our website and submitting your details to us, you consent to our using your personal data and/or information in accordance with this policy. If you are a client of the firm, your information may be used in different ways. Further information about this is available on request.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

This policy may be changed from time to time in order to be in line with UK legislation, and it is up to date as at May 2018. By using our website, you’re agreeing to be bound by this Policy.

If you have any comments or queries regarding the use of your data, please contact us at info@aha-law.co.uk. Alternatively, you can write to us at our offices at Aly and Hulme Associates, 40 Princess Street, Manchester M1 6DE.

Data Controller

Thomas Hulme acts as the data controller for Aly and Hulme Associates, and is responsible for your personal data. If you are referred to work with one of our external partners, please be aware that this policy applies to Aly and Hulme Associates only, and each external partner will have their own applicable privacy policy.

We will let you know which entity will be the controller for your data when you purchase a product or service with us. Thomas Hulme is the controller and responsible for this website. He is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us.

Third Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Your Data

You have a choice about whether or not you wish to give your information to us, or receive information from us. We only hold data from individuals who have previously come to us as clients, or who have opted to receive communications from us. We will not use or process your data for any other purpose, unless required to do so by law, nor will your data be kept for longer than is necessary.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us.

What Information Do We Collect About You?

We may collect personal information from you in the course of our business dealings. This may take place through your use of our website, circumstances where you have request information from us, or when you have engaged our legal or other services.

We only hold data from individuals who have consented to leave their details with us, or who have worked with us. We will not use or process your data for any other purpose, unless required to do so by law, nor will your data be kept for longer than is necessary.

The data we collect out you may include personal data, or personal information, which means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes [first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender].

Contact Data includes [billing address, delivery address, email address and telephone numbers].

Financial Data includes [bank account and payment card details].

Transaction Data includes [details about payments to and from you and other details of products and services you have purchased from us].

Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website]. Some information about our website users is collected automatically and this may be used by us to monitor and analyse how our site is used by visitors. The process does not, however, identify any individual person using the site. We do not collect cookies.

Information you provide to us for the purposes of attending meetings and events, including access and dietary requirements

Identification and background information provided by you or collected as part of our process for accepting new clients.

Personal information provided to us by or on behalf of our clients or generated by us in the course or providing services to them, which may include special categories of data

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

The data may include special categories of data. However, we do not collect such data through our website, and would only do so in the context of needing such data to fulfil our services to you.

Any other information relating to you which you may provide to us.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the services that you have requested. If this is the case, you will be informed, prior to any withdrawal of services taking place.

How do we collect information from you?

We use different methods to collect data from and about you including through:

Direct interactions.

You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

engaging with our products or services;

subscribing to our service or publications;

request marketing to be sent to you;

We gather information about you when you provide it to us, or interact with us directly. At times, we may also collect or receive information about you from other sources, such as keeping the contact details we already hold for you accurate and up to date using publicly available sources

Automated technologies or interactions.

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

How we use your personal data.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

     
  • In accordance with your request for services
  •      
  • Where we need to perform the contract we are about to enter into or have entered into with you.
  •      
  • Information about legal developments, news or events if you have subscribed to these.
  •      
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  •      
  • Where we need to comply with a legal or regulatory obligation.
  • Purposes for which we will use your personal data

    We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

    Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please Contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

    Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
    To register you as a new customer
    • Identity
    • Contact
    Performance of a contract with you
    To process and deliver services to you including:
    Manage payments, fees and charges
    (b) Collect and recover money owed to us
    Identity
    • Contact
    • Financial
    • Transaction
    • Marketing and Communications
    • Performance of a contract with you
    • Necessary for our legitimate interests (to recover debts due to us)
    To manage our relationship with you which will include:
    Notifying you about changes to our terms or privacy policy
    (b) Asking you to leave a review or take a survey
    • Identity
    • Contact
    • Profile
    • Marketing and Communications
    • Performance of a contract with you
    • Necessary to comply with a legal obligation
    • Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

    Marketing

    You will receive marketing communications from us if you have requested information from us or purchase our services

    Change of Purpose

    We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please Contact us.

    If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

    Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

    Disclosures of your personal data

    We will not sell or rent your information to third parties other than those listed in this privacy notice.

    We will only disclose your personal information to suppliers who process information on our behalf. We do not disclose such information without your prior approval and consent, unless we are legally required to do so.

    We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

    We will not share your information with third parties for marketing purposes.

    Please be reassured that we will not release your information to third parties beyond Aly and Hulme Associates for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

    Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

    We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

    Data Retention

    We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

    Additionally, you have the right to request deletion of your details or object to our processing of your details. You can do so at any time by contacting us. Under those circumstances, we will no longer keep your details, or process your details, unless we are required to keep them as a matter of law or unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

    In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

    Your Legal Rights

    Under certain circumstances, you have rights under data protection laws in relation to your personal data.

    The accuracy of your information is important to us. If we hold inaccurate information about you, please contact us.

    You have the right to access information we hold about you. Please email our Data Protection Officer at info@aha-law.co.uk if you wish to make an access request or update or amend your data in any way.

    You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

    If you have given us personal information, we take steps to ensure that it’s treated securely, to protect the loss, misuse or alteration of your information.

    Non-sensitive details (such as your your email address) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. Any information you transmit to us, is done at your own risk, although we always make our best efforts to ensure that your information is secure.

    What we may require if a request is made?

    We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

    Governing Law

    This website and your use of it is governed by the laws of England and Wales. In accessing this website you agree that any dispute about its use will be determined only by the courts of England and Wales. Please note that this policy does not create any contractual or other legal rights.

    Our Contact Details

    Our full details are:

    Full name of legal entity: Aly and Hulme Associates

    Name or title of data privacy manager: Thomas Hulme

    Email address: info@aha-law.co.uk

    Postal address: Aly and Hulme Associates, 40 Princess Street, Manchester M1 6DE.

    Telephone number: +44 (0)330 133 0684

    We will endeavour to resolve any of your concerns or complaints, however if we are unable to do so to your satisfaction. If we are unable to resolve it satisfactorily, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

    Review of this Policy

    We keep this Policy under regular review and it was last updated in May 2018 Your continued use of our website, following the posting of any changes, indicates your acceptance of such changes.